Returns & Exchanges
At HatShopWorld.com, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re happy to help with returns or exchanges within 30 days of delivery.
Return Policy
- Items must be unused, unworn, and in their original packaging.
- Returns must be initiated within 30 days of delivery.
- Sale items and personalized/customized products are final sale and cannot be returned.
How to Return
- Visit HatShopWorld.com and log into your account to start the return process.
- Follow the instructions to generate a return label.
- Pack the item securely and attach the label.
- Drop off the package at your nearest shipping carrier location.
Exchanges
- Exchanges are subject to availability.
- To request an exchange, follow the same steps as a return and note your preference in the return request.
Refunds
- Once your return is received and inspected, we’ll process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
For any questions, please reach out through our customer service portal on HatShopWorld.com.