Frequently Asked Questions (FAQ)

General Questions

What products do you offer?
We specialize in high-quality hats for all occasions, including fashion hats, seasonal styles, and accessories. Explore our collection at hatshopworld.com.

How do I place an order?
Simply browse our selection at hatshopworld.com, add items to your cart, and proceed to checkout.

Do you offer international shipping?
Yes, we ship worldwide. Delivery times and fees vary by location.

Orders & Shipping

How long does shipping take?
Processing usually takes 1-3 business days. Delivery times depend on your location and shipping method.

Can I track my order?
Yes, once your order ships, you’ll receive a tracking link via email.

What if my order is delayed?
Delays can occur due to high demand or carrier issues. Check your tracking for updates or visit hatshopworld.com for help.

Returns & Exchanges

What’s your return policy?
Unworn, undamaged items in original packaging can be returned within 30 days. See our full policy at hatshopworld.com.

How do I start a return?
Visit hatshopworld.com to initiate the process.

When will I get my refund?
Refunds are processed within 5-7 business days after we receive your return.

Payments & Discounts

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

How do I apply a discount code?
Enter your code at checkout under “Promo Code.”

Why isn’t my discount code working?
Codes may expire or have restrictions. Check terms at hatshopworld.com.

Product Care

How do I clean my hat?
Follow care instructions included with your product. For tips, visit hatshopworld.com.

How should I store my hat?
Keep it in a cool, dry place away from direct sunlight to maintain shape and color.